CHINTAN NETWORKS PRIVATE LIMITED India

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CHINTAN NETWORKS PRIVATE LIMITED
GF 10, ARPAN COMPLEX, NIZAMPURA
vadodara
gujarat ,390002
India

Phone: 9825029212
Site: http://www.netvoice.in

Contact Person

CHINTAK THAKKAR / CEO,
Phone: 9825029212
Phone: 9825029212

International VoIP Wholesale Provider
Internet Telephony Service Provider
Internet VoIP and Video Conferencing Service Provider
SIP Billing
VoIP Billing Software Provider
Voip consulting

Billing Software
Call Routing VoIP Solutions
Installation and Support Services
IP devices
Partnering for Origination and Termination
Phone To Phone
SIP Softswitch & CPE
SIP VoIP Gateway
Termination
Web To Phone

Audiocodes
Cisco Systems
Welltech

another
Custom Open Source Billing Solution

Gaytes Information Systems Private Ltd

CHINTAN NETWORKS PRIVATE LIMITED

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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