ChinaRoby Co. China

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ChinaRoby Co.
Ruiyage,Ruiheyuan,Yitian Rd
Shenzhen
Guangdong ,518048
China

Phone: 8675583843088
Phone: 8675583843088
Site: http://www.chinaroby.com
Contact Person

Gery Jiao / Sales manager
Phone: 8675583843088
Phone: 8675583843088
  • Hardware
  • International VoIP Wholesale Provider
  • Internet Telephony Service Provider
  • Internet VoIP and Video Conferencing Service Provider
  • IP devices
  • Phone To PC
  • Phone To Phone
  • SIP Softswitch & CPE
  • SIP VoIP Gateway
  • Voice and Video Conferencing
  • Audiocodes
  • Cisco Systems
  • Huawei VoIP Products
  • IP Phone

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Intelligent ACD (Automatic Call Distribution)

Intelligent ACD (Automatic Call Distribution) The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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