chicomservices Cameroon
chicomservices
commercial avenue
Bamenda
North west ,237
Cameroon
Phone: 23777839495
Site: http://www.cvoiptel.com
Contact Person
saam yunji / International sales manager
Phone: +1 3233752184
Phone: 8613467710063
commercial avenue
Bamenda
North west ,237
Cameroon
Phone: 23777839495
Site: http://www.cvoiptel.com
Contact Person
saam yunji / International sales manager
Phone: +1 3233752184
Phone: 8613467710063
- Hardware
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
- Voip Termination ISP
- Call Routing VoIP Solutions
- E1 Bulk Wholeseller
- Installation and Support Services
- IP devices
- Partnering for Origination and Termination
- PC to Phone
- Phone To PC
- Phone To Phone
- Project Mangement Services
- SIP VoIP Gateway
- System Integration
- Termination
- Voice and Video Conferencing
- Web Call
- Web To Phone
- Blue Lava Prorietary 2 & 4 Port Analog VoIP Gateways
- Cisco Systems
- Custom Open Source Billing Solution
- Telco Solutions Billing System
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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