Chibaldwin United States
General office
Chibaldwin
11200 west cleveland, b9
Milwaukee
WI ,53227
United States
Phone: +1 414 614 9559
Contact Person
Chibaldwin Obi / Tech
Phone: +1 414 614 9559
Chibaldwin
11200 west cleveland, b9
Milwaukee
WI ,53227
United States
Phone: +1 414 614 9559
Contact Person
Chibaldwin Obi / Tech
Phone: +1 414 614 9559
- Internet Telephony Service Provider
- Phone To Phone
- Quintum
- Tario billing
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
City Telecommunication
CITY Telecommunication focuses in providing robust, high quality, turn-key VoIP (Voice over IP) setup ranging from IP to IP interconnectivity, IP to A to Z VOIP calls, SMS/WEB/ANI/MSN MESSENGER Call Back System and DID calls forward systemsCITY TELECOM In
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