Central VoIP, Inc United States

Our mission is provide quality service in many facets of telecommunication areas. We focus on quality and reliable service to a niche market in order to meet the highest customer service standard. Besides our quality service and convenient location, we also provide high quality equipment to meet and enhance our customer`s network and services. We offer the most competitive pricing structure, which places us in a top rank of a quality and low cost multi purpose telecommunications provider.Whether its for origination and/or termination we assist in connectivity to provide local loops, cross connects, local, long distance and international rates and/or 24 hr live customer service. These can be separate or bundled as needed. This consists in LOA/CFA implementation.

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General office

Central VoIP, Inc
24 Elm Drive s.202
New Hyde Park
NY ,11040
United States

Phone: +1 917 582 4842

International VoIP Wholesale Provider

Call Routing VoIP Solutions
Collaboration
H.323 VoIP Gateway
H.323 Wireless/ GSM VoIP Solutions

Nuera

another

Central VoIP

Peneo Telecommunications

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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