Celtel Singapore Pte Ltd Singapore

We are a global wholesale carrier, based in Singapore and offer Premium BD CLI routes from Bangladesh through our affiliated IGW''s.
We also offer CLI/non CLI A to Z routes.
The company has 3 international transmission point of presence, strategically located in Epsilon, London; Equinix, Singapore; Dhaka, Bangladesh with connectivity to carriers originating calls from all corners of the globe.
Direct connections to major carriers and countries assure a great degree of reliability with a very high ASR and ACD and equally high network efficiency.
We are connected with multiple STM-1 links through SEA-ME-WE-4 submarine cable which ensures both IP & TDM circuits.
* We are NGN Class 4 architecture from Dialogic.
* Support SIP, H.323 and TDM based interconnects with protocol and codec conversion facility.
* Our service is backed up by 24x7 NOC with skilled personnel.

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General office

Celtel Singapore Pte Ltd
111, North Bridge Avenue, 21-01 Peninsula Plaza Singapore.
Singapore
Singapore
Singapore

Phone: +8801771077797

Not data

Telecom companies singapore

Krizephone

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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