CE Infosys Pte Ltd Singapore

CE-Infosys, founded in 1981, Germany, is one of the world's leading developer and manufacturer of advanced network and data security systems. The company offices located in Germany, Singapore and United Arab Emirates with a network of partners worldw

CE-Infosys, founded in 1981, Germany, is one of the world's leading developer and manufacturer of advanced network and data security systems. The company offices located in Germany, Singapore and United Arab Emirates with a network of partners worldwide.
CE-Infosys provides security product and solutions to international customers and top-ranking companies in the corporate and government sector. With technology leadership in the encryption for data and networks, CE-Infosys offers unparallel expertise in cryptography, security design, security management, and smart card applications.

Experience

IT Security is a matter of confidence. As in any business, you will find excellent products and partners in the market. Finding a suitable product or partner is is time consuming. Not everything that a colorful flyer says would hold at the end. We at CE-Infosys have been in the market for over 26 years and have learned over time what it means to satisfy a customer. We listen and understand what our customers really need. This allows us to develop optimised solutions for the benefit of the customers.

Many times, CE-Infosys invented new solutions and technologies that over time became the standard in the market. This innovative focus is one of our company principles. Most of our engineers are long serving team members who have accumulated knowledge from different fields of technology over many years. We believe that this excellent knowledge, the experience and the motivation of the CE-Infosys staff are the real reasons for our impressive worldwide base of satisfied customers.

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General office

CE Infosys Pte Ltd
390 Havelock Road #08-02 King`s Centre
Singapore
,169662
Singapore

Phone: +65 6235 8722
Site: http://www.ce-infosys.com
  • Hardware
  • Internet Telephony Service Provider
  • SIP VoIP Gateway
  • Web Call
Not data
  • Billing system of own development

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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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