The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Agabar specializes in Structured Cabling Design and Installation, Audio/Video Products, Voice over IP Products and Services, Network Switching, Routing and Advanced Communication Systems, Wireless Technology, and Office Supplies.