Callshop Africa Ghana
Callshop Africa
Avda. Dr. Severo Ochoa 47, 2?? PAE Casablanca II, 28100 Alcobendas, Madrid (Spain)
ACCRA
,1
Ghana
Phone: 34911205097
Phone: 34911205097
Site: http://www.callshop-africa.com
Contact Person
ADI CISSE / SALES MANAGER
Phone: 34911205097
Phone: 34911205097
Avda. Dr. Severo Ochoa 47, 2?? PAE Casablanca II, 28100 Alcobendas, Madrid (Spain)
ACCRA
,1
Ghana
Phone: 34911205097
Phone: 34911205097
Site: http://www.callshop-africa.com
Contact Person
ADI CISSE / SALES MANAGER
Phone: 34911205097
Phone: 34911205097
- Hardware
- Hosted VoIP billing service provider
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- SIP Billing
- Billing Software
- H.323 VoIP Gateway
- Installation and Support Services
- IP devices
- Phone To Phone
- SIP VoIP Gateway
- Termination
- Cisco Systems
- Huawei VoIP Products
- Welltech
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
OXNP Telecom d.b.a. Rutan Systems
For recent years in VoIP business we established connections with direct vendors from different countries that let us propose direct connections, except another quality routes.
Our main technical base is situated in center of Europe – Czech republic,
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