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Callshop Africa Ivory Coast

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Callshop Africa
Avda. Dr. Severo Ochoa 47, 2?? PAE Casablanca II, 28100 Alcobendas, Madrid (Spain)
ABIDJAN
,1
Ivory Coast

Phone: 34911205097
Phone: 34911205097
Site: http://www.callshop-africa.com
Contact Person

ADI CISSE / SALES MANAGER
Phone: 34911205097
Phone: 34911205097
  • Hardware
  • Hosted VoIP billing service provider
  • International VoIP Wholesale Provider
  • Internet Telephony Service Provider
  • SIP Billing
  • Billing Software
  • H.323 VoIP Gateway
  • Installation and Support Services
  • IP devices
  • Phone To Phone
  • SIP VoIP Gateway
  • Termination
  • Cisco Systems
  • Huawei VoIP Products
  • Welltech
  • Billing system of own development
K2 Mobile
Atc Fax
Providers in database: 6433
Register VoIP Provider

Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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Canada Pinnacle IP Solutions

Hosted VOIP with Pinnacle IP Includes:Engineering and Design of Solution
Sets and Desk Top Appliances (Standard Models; buy headsets and phones in our Online Store)
"Pinnacle" LAN Readiness
"Pinnacle" Network Services
Implementation of Hosted Solution

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