Allows the calling subscriber automatically finding available (for example, “not busy”) agents from the telephone group. Every extension will be checked until the “free” extension is not reached. The extension will be omitted if the agents are on the telephone or have set their extension as “blocked”.
Logtech is a leading provider of VoIP Telephony solutions as well as ITSP integration of Telephony for the next generation telecommunication services for the enterprises, SOHO, resident and more.