CallAnyWare.com Lebanon

CallAnyWare is a global Internet Telephony provider that delivers state-of-the-art voice over internet protocol (VoIP) application.

CallAnyWare is a global Internet Telephony provider that delivers state-of-the-art voice over internet protocol (VoIP) application featuring:? Superior grade voice quality? Aggressive competitive pricing? Ease of use and reliability? Custom solutionsWith strong partnerships built with international carriers worldwide, using a unique global network at a very competitive Rate/Quality ratio advantage, CallAnyWare is committed to offer huge savings on calls to over 220 countries

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General office

CallAnyWare.com
Dora - Hometel Bldg
Beirut
,1130
Lebanon

Phone: +961 325 4221
Site: http://www.callanyware.com
Contact Person

Wissam Khoury / GM
Phone: +961 325 4221
  • Hardware
  • International VoIP Wholesale Provider
  • Internet Telephony Service Provider
  • Internet VoIP and Video Conferencing Service Provider
  • Network Service Provider
  • VoIP Billing Software Provider
  • Collaboration
  • IP devices
  • PC to Phone
  • Phone To Phone
  • Voice and Video Conferencing
  • Web Call
  • Web To Phone
  • Cisco Systems
  • Billing system of own development
  • IP Phone
  • Java Based own system

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Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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