Call Net.co New Zealand
Cheap Voip Internation Service Provider with pay as you go plans
Call Net.co
2/31 the avenue
auckland
default ,0632
New Zealand
Phone: +6421503633
Site: http://www.call-net.co
Contact Person
riaan van der merwe
Phone: +6421503633
Phone: +6421503633
2/31 the avenue
auckland
default ,0632
New Zealand
Phone: +6421503633
Site: http://www.call-net.co
Contact Person
riaan van der merwe
Phone: +6421503633
Phone: +6421503633
- Internet Telephony Service Provider
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Not data
Not data
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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