Call IT ApS Denmark
The ADPHONE product and brand is owned by Call IT ApS. Call IT is a software development house. Our business strategy is to integrate all suitable software with VoIP telephony. It is our mission to combine the two technologies to provide outstanding marke
The ADPHONE product and brand is owned by Call IT ApS. Call IT is a software development house. Our business strategy is to integrate all suitable software with VoIP telephony. It is our mission to combine the two technologies to provide outstanding marketing tools for our partners, and low cost or free telephony for our end users. At present time this mission has resulted in 3 unique products: ADPHONE, Click2Dial and AutoPhoner
General office
Call IT ApS
Trianglen 2, 1
Copenhagen
,2100
Denmark
Phone: 4569122222
Phone: 4569122239
Site: http://www.adphone.com
Contact Person
Allan Meldgaard / Sales Manager
Phone: 4569122239
Call IT ApS
Trianglen 2, 1
Copenhagen
,2100
Denmark
Phone: 4569122222
Phone: 4569122239
Site: http://www.adphone.com
Contact Person
Allan Meldgaard / Sales Manager
Phone: 4569122239
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
- Call Routing VoIP Solutions
- H.323 VoIP Gateway
- IP devices
- PC to Phone
- Phone To PC
- Phone To Phone
- Voice and Video Conferencing
- Web Call
- Web To Phone
- 2N
- Antek
- Audiocodes
- Blue Lava Prorietary 2 & 4 Port Analog VoIP Gateways
- Cisco Systems
- Clarent
- CPM
- D-TAC
- Dialogic Based
- DSG
- Huawei VoIP Products
- Lucent
- Mera
- Micronet
- Mosa
- NACT
- net.com
- Netvox
- Nicstel
- Nuera
- QiiQ
- Quintum
- Senao
- Sonus Network
- Telica
- UOL
- Vegastream
- vFone
- VocalTec
- Welltech
- Yoda
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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