Call Centre Voip Australia

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General office

Call Centre Voip
19 Gorgon Crescent
Sandstone Point
Qld ,4511
Australia

Phone: 61731072772
Phone: 639053650095
Site: http://www.callcentrevoip.com

Contact Person

Aaron Mellick / CEO
Phone: 61731072772
Phone: 639053650095

Internet Telephony Service Provider
Voip consulting

Billing Software
PC to Phone
Phone To PC
SIP VoIP Gateway
Termination

Audiocodes

Proprietary

Ruth Boaz Safe Hands

AWD

Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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