C9 Operations United States
Business, Residential, and Mobile VoIP
C9 Operations offers business class voip phone service. Select from SIP or IAX trunks to connect to your systems. We offer options for SLA and 24x7 support to ensure your uptime and quality of service.
We now support SMS messaging over your C9 VoIP lines. Join the revolution! Call our team today to learn how your business can best position our service for savings and new functionality. Call us at +1.954-607-1497 inside the United States, or visit us at www.c9operations.com .
C9 Operations
2400 NE 10th Street, Suite 202
Pompano Beach
FL ,33062
United States
Phone: 954-607-1497
Site: http://www.c9operations.com
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- Cloud-based Unified Communications Service Provider
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Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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