Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously.
Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.
Actica Communications Corp
We are a facilities-based provider of telecommunication products and services, including international reorigination, Full Voice over Internet Protocol (VoIP) with the most advanced technology available, phone card and other telephony services. Actica has
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