The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Intelia Communications
The Intelia Company is a company for complex solution (Internet, voice, data and also eventually integration with IT, telemetry and medial products). Due to its experiences in the area of one stop shopping, Intelia belongs to the significant companies in
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