The system allows managing traditional voice and IP channels. It provides a full control of the communication process between the contact centre and the client as well as allowing processing incoming and outgoing calls made by the same agents.
Zen Telecom
Zen Telecom is an emerging telecommunications provider of choice for many businesses and resellers worldwide. We own and operate next generation network infrastructure with multiple redundant connections to worldwide Tier1 carriers from datacentres in Eur
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