BT&T Telecom Group Corporation Philippines

BT&T TELECOM GROUP CORPORATION is a Delaware, USA company incorporated in 1999. BT&T`s vision is to be a key player in the burgeoning telecom horizon, most especially in the Americas and Asia-Pacific countries.

BT&T TELECOM GROUP CORPORATION is a Delaware, USA company incorporated in 1999. BT&T`s vision is to be a key player in the burgeoning telecom horizon, most especially in the Americas and Asia-Pacific countries.BT&T has opted to focus in packet-switch or Internet Protocol (IP) telephone technology because of its low-cost and toll-quality calls comparable to plain old-fashoned telephone system (POTS).Telecommunications technology is changing rapidly and you need someone to keep you up to speed. BT&T will provide you with services that will take you to the next-generation telecommunications era. Whether you need a solution to drastically bring down your telephone or fax cost or a solution to help you tap the power of unified messaging, BT&T can make your MONEY worth more.BT&T wants to be a key and trusted player in the burgeoning telecom horizon in the world by offering quality, reliable and cost-sensitive telephone services in both landline and mobile applications. BT&T aims to achieve a profitable enterprise through the synergy of its third-generation telecommunication platform with new discoveries in mobile calling technologies.

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General office

BT&T Telecom Group Corporation
BT&T Center, 20 E. Rodriguez, Jr. Avenue, Libis
Quezon City
,1110
Philippines

Phone: +632 4211219
Phone: +632 421 1218
Site: http://www.btt-tel.com
Contact Person

Roberto S. Tenchavez / President
Phone: +1 632 911 5403
Phone: +63 917 791 1252
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Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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