Broadz Networks Ltd. China
- Internet Telephony Service Provider
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- E1 Bulk Wholeseller
- H.323 VoIP Gateway
- PC to Phone
- Phone To PC
- Phone To Phone
- SIP Softswitch & CPE
- SIP VoIP Gateway
- Termination
- Cisco Systems
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Commune Solution SDN BHD
Commune Solution has a successful and tremendous history of bilateral partnerships in wholesale telecom business. Commune Solution provides wholesale voice termination with best quality and aggressive rates to worldwide carriers via direct routes. Our bes
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