Broadband Telecom Inc. United States

Founded in 2005, Broadband Telecom inc. (BTI) is a leading wholesale carrier of international voice traffic with FCC 214 License. Our Superior service and State-of-the-Art infrastructure has earned us many reputed clients in the telecommunications industr

We are one of the subsidiaries of Bankai Group based in Singapore which are basically a international telecom investment company having business units catering in Solution & services related to Telecom Industry. Below are the subsidiaries of Bankai Group.

1. BTI – USA
2. Bankai International Ltd. - wholesale carrier – Mauritius
3. Panamax Infotech Ltd. – India
4. Bridge Voice Inc. – Calling cards – USA
5. Talk Telecom – Uganda
6. CallnRoam – USA
7. Nirali Enterprise Ltd. – Kenya

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General office

Broadband Telecom Inc.
80-02, Kew Gardens Road, Suite 1040
Kew Gardens
New York ,11415
United States

Phone: +1-818-450-5777
Site: http://www.broadbandtele.net/

Contact Person

Clifford Menezes / Carrier Relations Exe
Phone: +1.818.450.5757

Wholesale VoIP Carrier

Termination

Not data

Telcentris

IntelliVoice Networks Inc.

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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