A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
NeuVoice is a service provided by NeuWorld Communications, inc. NeuWorld is headquartered in Tampa, FL, however NeuWorld maintains locations in Dallas, Cleveland (Akron) OH and Southern CA (Long Beach area).