BroadAspect United States
General office
BroadAspect
44927 George Washington Blvd.
Ashburn
VA ,20147
United States
Phone: 7034438274
Phone: 7034438274
Site: http://www.broadaspect.com
Contact Person
Nick Ellermann / Director
Phone: 7034438274
BroadAspect
44927 George Washington Blvd.
Ashburn
VA ,20147
United States
Phone: 7034438274
Phone: 7034438274
Site: http://www.broadaspect.com
Contact Person
Nick Ellermann / Director
Phone: 7034438274
- Hardware
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
- Network Service Provider
- Voip Termination ISP
- Call Routing VoIP Solutions
- Installation and Support Services
- PC to Phone
- Phone To Phone
- SIP VoIP Gateway
- Quintum
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Dutchphone
Using an existing high-speed Internet connection, NationPhone technology enables anyone to make and receive phone calls - worldwide - with a touch-tone telephone from any country as if they were still at home. Offering quality phone service bundled with e
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