Broad Vision Pakistan

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General office

Broad Vision
Iqbal Town
Lahore
Punjab ,40700
Pakistan

Phone: 923454582842
Phone: 425110368
Site: http://www.orbitgoogle.com

Contact Person

Talha jilal / consultant
Phone: 923454582842

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Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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