Brilliant Holdings Ltd. Russia

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General office

Brilliant Holdings Ltd.
Bolshaya Novodmitrovskaya, 14, building 2
Moscow
Moscow ,127015
Russia

Phone: +7 495 787 5270
Phone: +7 985 212 3029
Site: http://www.br-tel.com

Contact Person

Evgeny Egorov / Chief Operating Officer
Phone: +7 985 212 3029

International VoIP Wholesale Provider

H.323 Softswitch & CPE
H.323 VoIP Gateway

Cisco Systems

Oracle Based own system

economyvoip

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Providers in database: 6433

Intelligent ACD (Automatic Call Distribution)

The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.

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