Bridgevoice Inc United States

Bridgevoice is a Global IP Telephony Carrier integrated into a Service Delivery Platform and private label products.Now,Companies have a unique opportunity to grow their businesses with their own private label prepaid calling card or a co branded calling card.

Bridgevoice helps you take advantage of the international long distance market with comprehensive retail prepaid services and a turnkey solution: from providing you with DID numbers,wholesale carrier management and service delivery platforms support to international call completion, reporting, and customer care.

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General office

Bridgevoice Inc
80-02, Kew Gardens Road, Suite 1040
Kew Gardens
NY ,11415
United States

Phone: +1 818-450-5711
Phone: +61-422653170
Site: http://www.bridgevoice.net

Contact Person

Prashant Singh / Regional Sales Manager
Phone: +61-422653170

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KOM 1, Inc

VOIPo

Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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