Bridges Telecom United Kingdom
Bridges Telecom envision to be a leading global telecommunications service provider by focusing on developing most modern infrastructure and providing innovative products and services. Our focus to create a world-class telecommunications organization has
Bridges Telecom envision to be a leading global telecommunications service provider by focusing on developing most modern infrastructure and providing innovative products and services. Our focus to create a world-class telecommunications organization has lead to continually drive down costs and deliver superior value propositions to our customers.
Bridges Telecom delivers reliable and innovative communications to our retail and wholesale Consumers. Since its inceptions, it has added significantly to the product portfolio and has very quickly added direct routes.
We pride in bringing following products and services: Voice Wholesale, Home Account Service, Direct Dialing, Private Label Calling Cards, Web to Phone.
Bridges Telecom
83 Windermere Avenue
Purfleet
Essex ,RM19 1QN
United Kingdom
Phone: + 44 7956671747
Site: http://www.bridgestelecom.com
Contact Person
T Geoffery / Manager Operations
Phone: + 44 1708680090
Phone: + 44 7956671747
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Call Routing VoIP Solutions
- H.323 Softswitch & CPE
- H.323 VoIP Gateway
- Partnering for Origination and Termination
- PC to Phone
- Phone To Phone
- Termination
- Web To Phone
- Cisco Systems
- Quintum
- another
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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