Breezecom FZC United Arab Emirates

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General office

Breezecom FZC
Ras Al Khaimah Free Trade Zone, Island Street, P.O.Box 10559, RAK, UAE
RAK
,7
United Arab Emirates

Phone: 97172076203
Phone: +971-7-2076203
Site: http://www.breezecom.ae

Contact Person

Mahwish Warsi / Asst. Manager Business Development
Phone: 92-321-2644431
Phone: 92-321-2644431

International VoIP Wholesale Provider

Call Routing VoIP Solutions
Partnering for Origination and Termination
Termination

Cisco Systems

Absolute

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Providers in database: 6433

Silent Monitoring

Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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EWC

It is our mission to:

* enable Small and Medium sized businesses worldwide to communicate in a cost effective manner using VoIP and related technologies;

* remove the mystery of VoIP for our customers enabling them to implement VoIP solutions