A feature allowing sending calls to queues or extensions based on set criteria. In example, a skill based routing where calls are directed to an agent or person, who has the most appropriate skill set in order to address the problem.
Voipms
Who we are
The core team of VoIP.ms is composed of 4 Canadians and 1 American who have been working in the industry since the early days of internet. Some started as support tech for ISP call centers while in school, in the early days when dialup
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