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bopcall South Africa

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General office

bopcall
Commissioner Str
JHB
Gauteng ,2001
South Africa

Phone: 2784765434
Site: http://www.bopcall.com
  • International VoIP Wholesale Provider
  • Network Service Provider
  • VoIP Billing Software Provider
  • Voip Termination ISP
  • Billing Software
  • E1 Bulk Wholeseller
  • PC to Phone
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  • SIP VoIP Gateway
  • Termination
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Bopcall.com
CCM Telecoms
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Silent Monitoring

Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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Pakistan Mondiale Technologies

Hardware, Hosted VoIP billing service provider, International VoIP Wholesale Provider, Internet Telephony Service Provider, Internet VoIP and Video Conferencing Service Provider, Network Service Provider, SIP Billing, Voip consulting, Voip Termination ISP

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