Blueface.ie Ireland
Blue Face is Ireland's first Broadband Phone Company. Founded in 2004, Blueface has rapidly established itself as the communications provider of choice for people seeking a real alternative to line rental and high call charges. Based in Dublin, Blueface i
Blue Face is Ireland's first Broadband Phone Company. Founded in 2004, Blueface has rapidly established itself as the communications provider of choice for people seeking a real alternative to line rental and high call charges. Based in Dublin, Blueface is privately owned and is a client company of both Enterprise Ireland and the Dublin Business Innovation Centre.
Blueface.ie
19 Clanwilliam Square
Dublin 2
,22000
Ireland
Phone: +353 1 4361700
Site: http://www.blueface.ie
- Internet Telephony Service Provider
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- Installation and Support Services
- IP devices
- PC to Phone
- Phone To PC
- Phone To Phone
- SIP VoIP Gateway
- Termination
- Voice and Video Conferencing
- Web To Phone
- Cisco Systems
- None
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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VoiceIP-USA Incorporation a company incorporated in USA ,whose registered address is World Trade Centre Delaware, 802 West Street, Suite 105, Wilmington, Delaware 19801
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