BlueBeNet Israel
Our mission is to provide our customer with the right tools and expertise to make sure they will be able to complete their mission successfully. As a leading integrated solutions provider, BlueBeNet offers a complete range of quality assurance solutions to satisfy your specific requirements. For start, we can help you establish an organizational team by using our outsourcing services or by finding you the right people to hire.We also provide full projects managed as a turn key projects to give you effective control of project execution, deliverables quality control, resource utilization, risk analysis and budget control.
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
ESQUBE Communication Solutions (P) limited
Founders of ESQUBE are faculty at the Indian Institute of Science, Bangalore and carry over eight decades of experience and fundamental knowledge in the field of DSP and Telecommunication. ESQUBE plays a dominant role in the creation of IP and accompanyin
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