Blue Lava Ltd United Kingdom
Blue Lava Ltd
CityLifeline, 80 Clifton Street
City of London
London ,EC2A 4HB
United Kingdom
Phone: +44 (0) 1293 582 470
Contact Person
Matthew Hitchcock / Director
Phone: +44 (0) 1293 582 470
CityLifeline, 80 Clifton Street
City of London
London ,EC2A 4HB
United Kingdom
Phone: +44 (0) 1293 582 470
Contact Person
Matthew Hitchcock / Director
Phone: +44 (0) 1293 582 470
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Hosted VoIP billing service provider
- Internet VoIP and Video Conferencing Service Provider
- Voip Termination ISP
- VoIP Billing Software Provider
- Voip consulting
- Gatekeepering
- Outsourced Billing
- IP devices
- Collaboration
- Data Conferencing
- Voice and Video Conferencing
- Termination
- Billing Software
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- Partnering for Origination and Termination
- Project Mangement Services
- System Integration
- Consultancy Services
- Installation and Support Services
- H.323 Wireless/ GSM VoIP Solutions
- Cisco Systems
- Quintum
- Audiocodes
- Vegastream
- Blue Lava Prorietary 2 & 4 Port Analog VoIP Gateways
- Huawei VoIP Products
- Welltech
- VoiceMaster
- PortaSIP
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Royal Market Inc.
Royal Market Inc. is a full-service technology solutions company. We work with your company to identify your needs and provide solutions that will enable your company to gain a competitive edge in your industry.
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