BLUCOWS LTD (USA) Hong Kong
Experienced engineers of over 100 years of combined data and voice network, carrier grade-global level experience to offer all the IP gain without the pain to clients utilizing just enough resources to drive communication costs toward zero.
Hosted for SME, in premise Turnkey IP PBX for Corporates
VoIP Conversion, Implementation and Interconnection
Global Telephony Integration to drive voice costs towards zero
SIP Interconnect for Corporates
Integrated Command Control System for governmental applications
World Class Carrier Grade IDC construction (design, build, implement, operation and management).
148 CONNAUGHT RD W
HONG KONG
HONG KONG ,0
Hong Kong
Phone: +85236955205
Site: http://BLUCOWS.COM
Contact Person
ROSE CHENG / MANAGER
Phone: +1 866 338 9119
- Hosted VoIP billing service provider
- Incumbent PTT
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
- Network Service Provider
- SIP Billing
- VoIP Billing Software Provider
- Voip consulting
- Voip Termination ISP
- Billing Software
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- Collaboration
- Consultancy Services
- H.323 VoIP Gateway
- H.323 Wireless/ GSM VoIP Solutions
- Installation and Support Services
- Phone To Phone
- Project Mangement Services
- SIP Softswitch & CPE
- SIP VoIP Gateway
- System Integration
- Termination
- Voice and Video Conferencing
- Cisco Systems
- another
- Billing system of own development
- IP Phone
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Citel Technologies
Citel is a provider of unique Voice over Internet Protocol solutions. Citel''s Portico TVA (Telephone VoIP Adapter) enables companies to migrate to IP telephony by leveraging their existing wiring infrastructure, reducing the cost and time involved in the
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