VoIP | Wireless | PBX & Call Centre Solutions. Licensed ECS & ECNS Telecoms Provider. National footprint. High stability; redundancy and availability ME Network.
BitCo is a Licensed Telecommunications Provider (0135/IECNS/JAN/2009) providing PBX, VoIP, least cost routing and wireless connections. BitCo also offers advanced queue and agent reporting software tailor made to support call centre requirements. Measure budgeted targets, SLA targets and agent activity. The reporting ability of this software is so advanced you can browse the finest details – even listen to any call on any queue…at your desk, from your browser!
Offers connections ranging from capability for a couple of simultaneous calls for small PBX-equipped businesses to an unlimited number of channels for larger businesses.
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