Binnacle Information technologies Advisors Colombia

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General office

Binnacle Information technologies Advisors
Calle 134-13-83 of 817
Bogota
DC
Colombia

Phone: +57 1 522 1223
Site: http://www.binnacleita.com

Contact Person

Alejandro Torres / CTO
Phone: +57 1 522 1223
Phone: +57 310 801 6963

Hardware
Voip consulting

Billing Software
Call Relay VoIP Solutions
Call Routing VoIP Solutions
Consultancy Services
Fax To Fax
Gatekeepering
H.323 VoIP Gateway
Installation and Support Services
IP devices
SIP VoIP Gateway
System Integration

D-TAC
Quintum

D-TAC

Tech Solutions Ltd

TerraTelco S.A.

Providers in database: 6433

Routing Based on Skill Level

The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.

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