Binary Elements Australia
Binary Elements
Level 15, 470 Collins Street, Melbourne VIC 3000
Melbourne
VIC ,3000
Australia
Phone: 1300880118
Site: http://www.voipelements.com.au
Contact Person
Martin Wong / Managing Director
Phone: 61388041550
Level 15, 470 Collins Street, Melbourne VIC 3000
Melbourne
VIC ,3000
Australia
Phone: 1300880118
Site: http://www.voipelements.com.au
Contact Person
Martin Wong / Managing Director
Phone: 61388041550
- Hardware
- Internet Telephony Service Provider
- Internet VoIP and Video Conferencing Service Provider
- SIP Billing
- VoIP Billing Software Provider
- Voip consulting
- Billing Software
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- Collaboration
- Consultancy Services
- Data Conferencing
- Project Mangement Services
- SIP VoIP Gateway
- System Integration
- Termination
- Voice and Video Conferencing
- Cisco Systems
- Vegastream
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Trade Me(Thailand) Co., Ltd.
Trade Me(Thailand) Co., Ltd. is a License holder company to operate VOIP in Thailand. We have VOIP operation license from Nation Telecommunication Commission of Thailand.
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