A Media Gateway Control Protocol (MGCP) is a Voice over Internet Protocol system used to handle the exchange of information and the management of a multimedia conference session. The exchange of information, known as signaling, is responsible for connecting, controlling and terminating sessions. Therefore, an MGCP protocol is used to set up, maintain and end calls between multiple points.
TeleCable Services is primarily an Internet based company and while we do have customer service representatives on hand, emails are generally handled much faster than direct phone calls.