BG tell Bulgaria
General office
BG tell
6 Samuil Str.
Sofia, Varna, Plovdiv, Veliko Tu
,5000
Bulgaria
Phone: +359 62 600 677
Site: http://www.bg-tel.bg
BG tell
6 Samuil Str.
Sofia, Varna, Plovdiv, Veliko Tu
,5000
Bulgaria
Phone: +359 62 600 677
Site: http://www.bg-tel.bg
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Hosted VoIP billing service provider
- Internet VoIP and Video Conferencing Service Provider
- Wireless Broadband
- Voip Termination ISP
- VoIP Billing Software Provider
- Network Service Provider
- Voip consulting
- Hardware
- Phone To Phone
- Phone To PC
- Fax To Fax
- Gatekeepering
- Termination
- Billing Software
- Call Relay VoIP Solutions
- Consultancy Services
- Installation and Support Services
- H.323 Wireless/ GSM VoIP Solutions
- H.323 Softswitch & CPE
- Cisco Systems
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Talknet
TalkNet is an Australian-owned wholesale provider of end-to end, business-grade Voice-over Internet Protocol (VoIP) telephony services. The TalkNet service enables ISPs, PABX and network integrators, consultants, and other retail channel partners to offer
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