bestelvoip United States
Bestelvoip
Bestelvoip
bestelvoip
630quince
santa clara
california ,95051
United States
Phone: 408 414 7323
Site: http://www.bestelvoip.com
630quince
santa clara
california ,95051
United States
Phone: 408 414 7323
Site: http://www.bestelvoip.com
- Internet Telephony Service Provider
- PC to Phone
- Phone To PC
- Phone To Phone
- Cisco Systems
- Oracle Based own system
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
WebPhone
WebPhone, a provider of voice over Internet Protocol (VoIP) technology, was founded in 2002. WebPhone provides PC2Phone calling service using a worldwide VoIP network. The company is based in Portugal and recently opened sales and customer service offices
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