BenefiCall Switzerland
General office
BenefiCall
Weinbergstr.14
Zug
,6300
Switzerland
Phone: +41 796 999 903
Contact Person
Sales Team / Sales Team
Phone: +41 796 999 903
BenefiCall
Weinbergstr.14
Zug
,6300
Switzerland
Phone: +41 796 999 903
Contact Person
Sales Team / Sales Team
Phone: +41 796 999 903
- Internet Telephony Service Provider
- Hosted VoIP billing service provider
- Voip consulting
- Phone To Phone
- Gatekeepering
- Outsourced Billing
- PC to Phone
- IP devices
- Billing Software
- Call Relay VoIP Solutions
- Call Routing VoIP Solutions
- Project Mangement Services
- System Integration
- Consultancy Services
- Installation and Support Services
- Cisco Systems
- Quintum
- VoiceMaster
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
AJP Business Pte Ltd
AJP''''''''''''''''s Fully Internet based Telecommunication Voice (FIT Voice) service comes with the mission to extend affordable telephony through advanced technology to under-served populations in developed & developing countries.
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