Bellit as Norway
Bellit har nedfelt en visjon for sin virksomhet som tar utgangspunktet i kundenes behov og virkelighet:
Bellit gj
HISTORIE og VIRKSOMHET
Bellit AS ble etablert i 2004 og har hovedkvarter p
General office
Bellit as
Philip Pedersens vei 1
Lysaker
,N-1325
Norway
Phone: 4764008000
Site: http://www.bellit.no
Bellit as
Philip Pedersens vei 1
Lysaker
,N-1325
Norway
Phone: 4764008000
Site: http://www.bellit.no
- International VoIP Wholesale Provider
- Internet Telephony Service Provider
- Voip Termination ISP
- Call Routing VoIP Solutions
- Partnering for Origination and Termination
- SIP Softswitch & CPE
- SIP VoIP Gateway
- Termination
- Cisco Systems
- Sonus Network
- None
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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