belcentrale.nl Netherlands
General office
belcentrale.nl
westblaak 142
rotterdam
zh ,3012KM
Netherlands
Phone: 31883334446
Site: http://www.belcentrale.nl
Contact Person
cor lokker / ceo
Phone: 31883334446
belcentrale.nl
westblaak 142
rotterdam
zh ,3012KM
Netherlands
Phone: 31883334446
Site: http://www.belcentrale.nl
Contact Person
cor lokker / ceo
Phone: 31883334446
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The ACD program basically processes the incoming calls by the principle the first called the first answered. In its turn, Intelligent ACD works slightly different and allows directing calls depending on the caller’s identification, dialed number, the time of a day and other users’ parameters, available in IVR (Interactive Voice Response). Some of programs are able to recognize the caller by the voice.
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