Beacon Infotech India
Providing Tata and Reliance India routes at favourable rates...
Beacon Infotech delivers a full range of Infrastructure Services around Data and IP solutions to a wide range of customers, including national and international carriers, Internet service providers, resellers, cable, wireless and content service providers, enhanced service providers, incumbent local exchange carriers and competitive local exchange carriers.
General office
Beacon Infotech
Beacon Infotech
calicut
Kerala
India
Phone: +91 9809818362
Phone: +91 9142300300
Site: http://www.beaconfze.com
Contact Person
Safeer Pt / Marketing Manager
Phone: 91 9809818362
Phone: 91 9142300300
Beacon Infotech
Beacon Infotech
calicut
Kerala
India
Phone: +91 9809818362
Phone: +91 9142300300
Site: http://www.beaconfze.com
Contact Person
Safeer Pt / Marketing Manager
Phone: 91 9809818362
Phone: 91 9142300300
- A-Z Termination
- FREE Callshop Software
- International VoIP Wholesale Provider
- Internet VoIP and Video Conferencing Service Provider
- Mobile VoIP
- VoIP Billing Software Provider
- Wholesale VoIP Carrier
- Call Routing VoIP Solutions
- Phone To PC
- Phone To Phone
- VoipSwitch
- VSR Systems
- Voip Switch
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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