BC International Trading & Sales SRL Romania
VOIP PHONE SYSTEMS
MADE IN GERMANY
General office
BC International Trading & Sales SRL
Bulevardul Tineretului Nr.55 BL.66 AP.63
Bukarest
,040342
Romania
Phone: +40 729484260
Site: http://www.bctrading.eu
Contact Person
Christian Holzer / Manager CEO
Phone: +40 729484260
BC International Trading & Sales SRL
Bulevardul Tineretului Nr.55 BL.66 AP.63
Bukarest
,040342
Romania
Phone: +40 729484260
Site: http://www.bctrading.eu
Contact Person
Christian Holzer / Manager CEO
Phone: +40 729484260
- VoIP Billing Software Provider
- VoIP Service
- TELES AG
Not data
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
Infostructure - Small Business Phone Systems
InfoStructure – Business VOIP providers, small business phone system, virtual phone system, hosted PBX, VoIP & Internet, and other business telecommunication services.
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