The system of distributing calls to agents more suitable by competence, mainly used in call service centers. The necessity for this service arose due to the big amount of incoming calls and in order to cope with them better, all calls are sorted and directed to corresponding agents.
Windstream Supply, Inc., formerly Alltel Supply, Inc., is an innovative distributor of Telecommunications products & services. We offer solutions to the technical, logistic, and financial challenges facing today's communications providers.