BATYCOM Ivory Coast
Netappel is a structure specialized in the field of VOIP COTE D IVOIRE. We sell call times from Internet. Our customers consists of enterprise and individuals
The VoIP service Netappel many satisfied customers through the world.Il have discovered how it easy to call with Internet.
General office
BATYCOM
O1 BP 12203 ABIDJAN
Abidjan
Abidjan ,01V56
Ivory Coast
Phone: +22507676856
Phone: +22504031203
Site: http://www.netappels.com
Contact Person
niamien kouadio jean baptiste / manager
Phone: +22507676856
Phone: +22504031203
BATYCOM
O1 BP 12203 ABIDJAN
Abidjan
Abidjan ,01V56
Ivory Coast
Phone: +22507676856
Phone: +22504031203
Site: http://www.netappels.com
Contact Person
niamien kouadio jean baptiste / manager
Phone: +22507676856
Phone: +22504031203
- Internet Telephony Service Provider
- Call shop solution
- VSR Systems
- Custom Open Source Billing Solution
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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