BASIS Audionet Germany
General office
BASIS Audionet
Jessenstrasse 4
Hamburg
Hamburg ,22767
Germany
Phone: 11494085311416
Site: http://www.basis-audionet.de
Contact Person
Johan Meij / CTO
Phone: 11494085311416
BASIS Audionet
Jessenstrasse 4
Hamburg
Hamburg ,22767
Germany
Phone: 11494085311416
Site: http://www.basis-audionet.de
Contact Person
Johan Meij / CTO
Phone: 11494085311416
- Hardware
- Hosted VoIP billing service provider
- SIP Billing
- Voip consulting
- Billing Software
- Consultancy Services
- Installation and Support Services
- Partnering for Origination and Termination
- Project Mangement Services
- SIP Softswitch & CPE
- SIP VoIP Gateway
- System Integration
- 2N
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
TeQNet
TeQNet Technology Solutions is a premier value added distributor. Our goal is to build value into the relationship we have with our customers, suppliers and people.
The company
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