Barouga United States
Barouga offers residential VoIP services to consumers.
Visit Barouga.com for more information and to reserve your own personalized phone number in your area code!
Barouga - Where Talk "is" Cheap! We are a VoIP (Voice Over Internet Protocol Company that offers inexpensive residential digital phone service. Coming Soon to a dialtone near you!
- Hosted VoIP billing service provider
- Hosted VoIP
- Asterisk
- Cisco Systems
- grandstream
- Linksys
- Billing system of own development
Feature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.
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